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Information

Shipping

Free shipping within Australia on orders over $150 

Orders will be processed within 3-5 business days  

 

Returns

No refunds or exchanges.  All sales are final.

 

Faulty items

Unfortunately faults do happen. Please contact me within 48 hours of receiving item if faulty or damaged so we can organise a replacement or refund.

Ceramic care

Unless specified otherwise in the product description, all items are microwave and dishwasher safe however it is encouraged to avoid both to extend longevity of the piece. 

Never leave your ceramic soaking in water for long periods of time.

Like most materials when exposed to heat, ceramics also get rather hot. Please be mindful when drinking hot liquids instantly out of your cup as you may not only burn your tongue but also your fingers. It will be worth the wait, I promise. 

Please do not stress if you notice the inside of your cup dulling over time, this is your cups way of ageing. It will not affect its quality or longevity, it is simply proof that you’ve shown it lots of love. 

Packaging

All my pieces are packed with extreme care and are all eco friendly and recyclable. On the occasion bubble wrap is required, it has all been reused from personal deliveries and I encourage it to be reused again. 

Payment

Payment information is process securely via Stripe or PayPal.

No payment details will be stored.

Missed out on something?

If an item is no longer listed online, commission enquiries can be made through the contact tab.

About Art by Ekat

Art by Ekat offers functional and decorative ceramic homewares that have been carefully hand made and hand glazed. Each piece is created on the pottery wheel or by the use of hand building techniques to produce individual pottery mugs, cups, teacups, tumblers, vases, plates and bowls. 

Made in Darwin, NT and Adelaide, SA. 

Information: Bio
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